Notice

Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from https://www.audiocodes.com/library/technical-documents.

This document is subject to change without notice.

Date Published: April-25-2025

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Software Revision Record

Product

Version

User Management Pack 365

8.0.517 SP1

User Management Pack 365 Installer (in ISO)

8.0.517 SP1

EMS.Installer.exe (in ISO) (OVOC)

8.4.2124

EmsClientAgent.msi

7.8.24

EmsMainAgent.msi

7.8.23

Public OVOC Connector

1.0.8

SBC

7.40A.501.150